Terms of Service

Effective Date: 2025-05-13

Welcome to HoneyBadger Charging Inc. (“HoneyBadger”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our electric vehicle (EV) charging stations, mobile application, website, and related services (collectively, the “Services”).

By using our Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility and Account Registration

You must be at least 18 years old and capable of entering into a legally binding agreement to use our Services.

To access our Services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

2. Use of Charging Stations

You agree to use our charging stations solely for charging legally registered electric vehicles. You must comply with all applicable laws and regulations while using our Services. You may not use our equipment in any manner that could damage, disable, or impair the Services or interfere with others' use.

3. Fees and Payments

You agree to pay all applicable fees as disclosed in our mobile application at the time of use. Fees may include energy usage fees, idle time fees, or access charges.

We reserve the right to change our pricing at any time. Updated rates will be communicated through our mobile app, website, or email notifications.

All payments are processed through third-party payment processors. By providing payment information, you authorize us to charge the applicable fees.

Payment Processing via Stripe

Payments for Services are processed by Stripe, Inc., a third-party payment processor. By using our Services, you agree to be bound by Stripe’s Services Agreement, available at https://stripe.com/legal. As part of this arrangement, you authorize us to share relevant information with Stripe to facilitate payments, including your payment method, name, and transaction details. We do not store or process credit card information on our servers.

You are responsible for ensuring that your payment information is accurate and up-to-date. If your payment method fails or your account is past due, we may suspend access to your account until payment is received.

4. Intellectual Property

All intellectual property related to the Services, including software, branding, logos, and hardware designs, are owned by HoneyBadger or its licensors. You may not reproduce, modify, or distribute any part of our Services without our prior written consent.

5. Mobile App Use

By downloading and installing the HoneyBadger mobile application (the “App”), you consent to its activation and to the installation of future updates and enhancements. You may withdraw your consent at any time by uninstalling the App from your device. For support, contact us at info@badgercharging.ca.

Please note that use of the App may involve the following:

  • Automatic server communication: Your device may connect to our servers to deliver app features, push notifications, or service updates.

  • Geolocation access: The App may request access to your location to help you find nearby charging stations or provide location-based services.

  • Device permissions: Installing the App may modify or access certain settings or data on your device (e.g., Bluetooth, notifications, storage).

  • Data collection: Some personal information may be collected as described in our Privacy Policy.

  • Carrier fees: Your wireless provider may charge for data used by the App. You are solely responsible for any such charges.

  • By using the App, you agree to comply with any applicable terms from your app store (e.g., Apple App Store or Google Play Store).

6. User Conduct

You agree not to:

  • Tamper with or damage our stations.

  • Use our services for unlawful or commercial purposes unrelated to EV charging.

  • Circumvent or attempt to bypass any access or security measures.

7. Limitation of Liability

To the fullest extent permitted by law, HoneyBadger is not liable for:

  • Any indirect, incidental, or consequential damages.

  • Losses related to downtime, malfunctions, or damage to your vehicle.

Your sole remedy for dissatisfaction with the Services is to stop using them.

8. Indemnification

You agree to indemnify and hold harmless HoneyBadger, its affiliates, and employees from any claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.

9. Termination

We may suspend or terminate your account or access to Services at any time for violations of these Terms or if required by law. You may close your account at any time, but outstanding charges will remain your responsibility.

10. Governing Law

These Terms are governed by the laws of the jurisdiction in which the charging station you used is located, and applicable federal laws of Canada and the United States of America. Any disputes will be resolved in the courts of that jurisdiction.

11. Contact Us

If you have any questions about these Terms, please contact us at:

HoneyBadger Charging Inc.
info@badgercharging.ca
877-836-0242