Privacy Policy

Effective Date: 2025-05-13

HoneyBadger Charging Inc. (“HoneyBadger”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We collect the following categories of information:

  • Account Information: Name, email, phone number, password.

  • Payment Information: Billing address and card details (processed securely by third parties).

  • Usage Data: Charging station usage, session duration, energy consumed, and location.

  • Device & App Data: Device ID, OS version, app activity.

  • Communications: Support requests, surveys, marketing preferences.

  • RFID Card Transactions: If you are issued an RFID card to access our charging stations, we may collect details of your transactions made using that card. This can include the time and date of each session, purchase details, instructions or preferences related to charging sessions, and subtotal amounts.

2. How We Use Your Information

We use personal information to:

  • Provide and improve our Services.

  • Process payments and manage billing.

  • Communicate with you about your account and updates.

  • Send promotional messages (with opt-out options).

  • Analyze usage trends and enhance user experience.

  • Comply with legal obligations.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Payment processors, analytics services, mobile app services and cloud hosting providers.

  • Legal Authorities: When required by law or to protect legal rights.

  • Business Transfers: In connection with a merger, sale, or acquisition.

We do not sell your personal information.

4. Data Retention

We retain personal information for as long as needed to provide the Services and as required by law. You may request deletion of your data by contacting us.

5. Security Measures

We use industry-standard security safeguards, including encryption and access controls, to protect your personal information.

6. Your Rights

You may access, correct, or delete your personal information by logging into your account or contacting us. You may opt out of marketing communications at any time.

7. Children’s Privacy

Our Services are not directed to or intended for use by individuals under 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Continued use of our Services after any modifications indicates your acceptance of the revised terms.

HoneyBadger reserves the right to modify, change, or update this Policy at any time without prior notice. While we will make reasonable efforts to notify users of material changes—such as via email or app notifications—it is ultimately your responsibility to review this Policy periodically. If you do not agree with any modifications, you must stop using our Services.

9. Governing Law

These Terms are governed by the laws of the jurisdiction in which the charging station you used is located, and applicable federal laws of Canada and the United States of America. Any disputes will be resolved in the courts of that jurisdiction.

10. Contact Us

If you have questions or concerns, please contact us at:

HoneyBadger Charging Inc.
info@badgercharging.ca
877-836-0242